Orderin Information for Woodstock Nursery

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Ordering Info

TELEPHONE ORDERING HIGHLY RECOMMENDED!
When ordering, please mention you saw us online!

1-888-803-8733 or 715-743-2980

2009 - 2010 TERMS & CONDITIONS
PLEASE READ CAREFULLY. SOME CHANGES HAVE BEEN MADE!.


1. All Orders, Order Changes, and Cancellations must be made through the Neillsville control center.
2. Orders must be for quantities as shown on the price list.
3. Orders for less than $100.00 must be paid in full to reserve stock.
4. A 40% deposit is required on all orders over $100.00 to reserve stock.
5. A 2% discount may be offered on your invoice should you choose to make payment in full for your order by the date specified on the invoice.
6. Currently only personal or bank checks, money orders or cash are accepted as payment for orders. We may re-activate credit card service with VISA, MASTER CARD & DISCOVER CARD in the near future. If so, notification will be published in our February flier.
7. Orders placed for fall delivery must be paid in full before shipment.
8. Balance owed for spring orders will be due by April 1, 2010.
9. SHIPPING CHARGES: Our shipping charge is $ 8.00 FOR ORDERS LESS THAN $15, $ 12.00 FOR ORDERS $16.00 to $65.00. FOR ORDERS OVER $65 to ADDRESSES IN ILLIONOIS, IOWA, MINNESOTA OR WISCONSIN there will be a 18% SHIPPING CHARGE of the Order Subtotal. For ORDERS OVER $65 TO ALL OTHER STATES there will be a 20% SHIPPING CHARGE of the Order Subtotal. Sales tax must be added on shipments in Wisconsin as it is considered a taxable service.
10. ALL Stock will be reserved and orders processed on a First Come-First Served Basis.
11. Spring orders can be shipped directly to you or you may pick them up at any of our five distribution outlets in Wisconsin.
12. Fuel and Transportation Expense has made it necessary to impose an 8% handling charge on orders being delivered for pick up at our Distribution Centers. This charge will not be added to orders being picked up in Neillsville.
13. Customers who plan to pick up their orders will be notified by the distribution center they have selected for the time and directions to pick up. Maps may be provided to guide you to their locations.
14. Shipment of spring orders will begin as soon as frost is out of the ground.
15. We will make every effort to ship your order by a specific date. However, We Cannot Guarantee this will always happen. Weather and immediate availability are the main factors affecting all deliveries.
16. If stock you have ordered is not available when your order is received by us, you will be contacted by phone or mail and offered a substitution or full refund.
17. Partial shipments may be made if all stock is not available at the same time.
18. No shipment will be made if payment in full has not been received.
19. No C.O.D. orders will be accepted.
20. No refunds will be given once stock has been dug or packed for delivery.
21. A 20% re-stocking fee will be charged on any approved order reductions or cancellations received after April 1, 2009.
22. Stock not picked up by May 15th will be re-sold or re-planted.
23. Make all checks or money orders payable to Woodstock Nursery.
24. We Guarantee Stock to be healthy at time of shipment. Unpack stock upon arrival and inspect its condition. ANY CLAIMS RELATIVE TO CONDITION OF STOCK MUST BE MADE WITHIN SEVEN DAYS OF RECEIPT OF STOCK. You will receive care and planting instructions either with your acknowledgment or with the shipment. However, as we have no control over your handling of the stock, soil conditions, weather, or many other conditions, we do not guarantee all stock to grow. Normal mortality under good growing conditions is 10%, even for healthy stock. If your losses should be excessive, we are open to negotiations. We may issue a Credit or a Replacement Order for excessive loss of stock.
25. Please note there will be a shipping charge for all replacement orders or shipments made for product resulting from a credit.
26. We Do Not issue refunds for lost stock.
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TELEPHONE ORDERING HIGHLY RECOMMENDED
1-888-803-8733 or 715-743-2980
Many items offered are limited in quantities, and stock for
all orders will be reserved, processed, and delivered on a
first come-first served basis.

 

Orders can also be sent by the following:

e-mail: wallace-woodstock@tds.net

Fax: 715-743-5402

or Snail Mail:
Woodstock Nursery, Garden, and Landscape Center
N1831 State Road 95
Neillsville,WI. 54456

For all orders received, an Acknowledgment / Invoice will be mailed.
All orders must be Paid In Full prior to shipment.




Copyright 2009 Woodstock Nursery Garden & Landscape Center
All prices subject to change without notice.
Please call for most up to date prices and stock availability.